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How do I request a freight quote?

Fill out our contact form, drop us an email, or call us from our Contact Us page. From there, a member of our team will be in touch to discuss what your requirements are, before sending you a quote.

What types of freight do you handle?

In short, everything! We specialise in self-lift operations with Moffett’s and Hiab’s, we also have a trained team to manage heavy lift operations, nothing is too big, too small or too complicated for our team

Can I request specific delivery times?

We offer a 24/7 delivery service to ensure we can deliver at a time that suits you.

How do you ensure the security of my goods during transit?

All of our vehicles are tracked and have CCTV fitted. Our drivers always ensure they park in secure locations if the cargo is pilferable. 

How do you handle high-value shipments?

We ensure that we arrange insurance with you before high-value shipments are transported for your peace of mind.

What technology do you use for logistics tracking?

We have recently upgraded our tracking partner to Samsara which offers top-of-the-range tracking through their integrated platform.

Can you provide real-time visibility of my shipments?

Yes, please contact our customer services team at They will be able to provide you with a real-time update of your shipment.


How do I arrange for warehousing services?

Fill out our contact form, drop us an email, or call us from our contact us page to book a slot in our warehouse. From there, a member of our team will be in touch to discuss what your requirements are, before sending you a quote.

Can you handle oversized or special cargo?

Yes, we do! We can cater to most sizes and weights, or to loads that require special handling. As part of the service, we offer full planning and routing for your load, working with the necessary services to ensure the smoothest transportation of your goods.

Do you offer temperature-controlled storage options?

We have 3 warehouses with a combined footprint of about 150,000 sq. ft of storage at any time.
Read more about our latest warehouse here.

What are your warehouse security measures?

All of our warehouses are fitted with CCTV and monitored alarms to ensure the safety of your goods.

Can you provide warehousing and logistics solutions for seasonal businesses?

We will always find space in one of our warehouses for a customer, short or long-term.

Global Services

Do you offer international freight services?

Yes, we do. We offer an extensive range of global freight services catering to air, rail, road and sea transport. Whether you require full container loads or groupage cargo, we can help.

How do I track my shipment?

Send a quick email to with your order number asking for tracking info and they can send you a tracking link.

Customer Service

What are your customer service hours?

Our opening hours are Monday-Friday from 9:00 am to 5:00 pm.

Do you offer 24/7 support for urgent issues?

We have a manned office between 06:00 and 22:00 that can answer operational questions about current work. General enquiries can be dealt with during normal working hours.

Can I set up an account with your company?

Of course, contact our customer service team to get set up. Email us at


Do you have a waste carrier licence?

Yes, we also have an S2 exemption to store waste. If you need to discuss your waste-carrying needs, get in touch with our team at

Do you offer inventory management services?

Yes we do, fill out our contact form, and from there, a member of our team will be in touch to discuss your requirements.

Are you FORS registered?

Joda Freight is FORS Silver and all our vehicles are equipped with DVS equipment. This accreditation means that we comply with all FORS Standard requirements and act in best practice.

What are your payment terms?

Our payment terms are 30 days after the date of invoice.

How do you handle damaged or lost goods?

Loss and damage of goods are incredibly rare at Joda Freight. We deal with any damage seriously and ensure our extensive insurance coverage will see your goods replaced hassle-free.

Can you provide case studies or success stories from previous clients?

We regularly update our case studies page with new client stories covering a variety of our services. Visit our case studies page here.

Do you offer insurance options for shipments?

You can get further information on shipment insurance options from our customer services team at

Can you handle perishable goods?

We can handle your perishable goods as long as they only require ambient warehousing.

What technology platforms do you use for logistics management?

We use an array of technology platforms to manage your goods including:

  • Qargo
  • Samsara
  • Clarus
  • What industries do you specialise in serving?

    We provide tailored solutions for every industry. With our network of logistics experts, we ensure we always provide the best support for each sector. To see all the sectors we serve, visit our sectors page.

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    Contact Us

    Fill out our contact form below with your enquiry and one of our team will get back to you shortly.